786 Porcelain Tiles acts in good faith in an advisory, consultancy, construction, creative and implementation capacity. This might involve recommending appropriate third parties or engaging specialists in a particular technical field. 786 Porcelain Tiles will not be liable for the acts or omissions of third parties or recommended specialists.


786 Porcelain Tiles accepts a limitation of liability attributed to us due to any proven negligence on our part. This liability is limited to a fixed amount for any one claim or series of claims. For further details please write to us at the contact address at the bottom of this screen, providing as much detail and evidence available.


786 Porcelain Tiles complies with the Data Protection Act 1998. Our privacy policy meets the stand-ards and guidelines contained in the Act. We know that your privacy is very important to you and that you take the security of your information seriously. We’ve therefore implemented technology and se-curity policies, rules and measures to protect the personal information we have under our control, both on and off-line, from improper access, use, alteration, destruction and loss. We do not store payment card details from any website nor do we use any information you supply to us for any reason unless you have given us permission to do so.

786 Porcelain Tiles will take all reasonable steps to protect your information, but data can never be guaranteed 100% secure. Please note that we will not be liable for any breach of security out of our control. All client data is kept on the 786 Porcelain Tiles network which is not accessible via the inter-net or intranets to safeguard personal details.


All attempts will be made to deliver the services in full on or before the completion date agreed by both parties. 786 Porcelain Tiles cannot be held accountable for technical difficulties out of our con-trol nor can we assist with technical problems beyond the range of services we offer. In the event of any complications all reasonable endeavours will be made to ensure that the contract is delivered in full and on time.

*Free delivery for orders over £500 inc of VAT. Delivery will be deducted once you place your order in shipping basket.

Amendments and Cancellations

Amendments and cancellations must be made in writing. A requested amendment may result in an in-crease in the cost and time required to complete the project and therefore an increase in price. Any price increases will be notified to you. Cancellations of contracted work may result in a charge to you for costs already incurred by 786 Porcelain Tiles in the delivery of the products and/or services.

Total cancellation will incur if a new arrangement is not made or if a replacement contract cannot be secured and in these circumstances a cancellation charge will then be levied.
Any cancellation of services up to 6 weeks prior to commencement will be charged at 100% of the invoice price. Cancellation prior to 6 weeks before the commencement date will be refunded in full.

Under exceptional circumstances, 786 Porcelain Tiles reserves the right to cancel any commitment with you, without any obligation on its part, should there be any occurrence beyond the reasonable control of 786 Porcelain Tiles, which will prevent us from performing our duties, such as, but not lim-ited to;

• If 786 Porcelain Tiles believes the arrangements made will prejudice 786 Porcelain Tiles reputation.
• If the client or third party has an unsettled account or dispute with 786 Porcelain Tiles.
• If 786 Porcelain Tiles becomes aware of changes in the clients financial situation.
• If the client fails to comply with these terms and conditions.


Invoices are sent upon confirmation of completion of projects. Failure to pay in full by the deadline stated on the invoice will result in a penalty charge of 8% above the base interest rate on total amount owed. Our accountants will issue updated invoices every seven days thereafter from the due date until payment is received. After 14 days any unpaid debts will need to be pursued and collected by 786 Porcelain Tiles. All debt recovery or court costs incurred will be added to the sum owed by the client.

786 Porcelain Tiles, although it will act as an intermediary, cannot be held financially accountable for the acts or omissions of its clients or third parties.

Late Payments and Live Work

786 Porcelain Tiles will attempt resolution with a client’s unpaid account/invoice and if this is not succcessful 786 Porcelain Tiles reserves all rights to remove products and/or services or any other material or merchandise associated to the unsettled account/invoice.

If this action is taken and the account/invoice is settled and requires reinstatement, there may be additional charges for re-implementation as 3rd party services or technical anomalies can require additional costs.

Force Majeure

In no event shall 786 Porcelain Tiles be responsible or liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control, including, without limitation, strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes or acts of God, and interruptions, loss or malfunctions of utilities, communications or computer (software and hardware) services; it being under-stood that 786 Porcelain Tiles shall use reasonable efforts which are consistent with accepted practices in our industry to resume performance as soon as practicable under the circumstances.

English Law

These terms and conditions and any dispute arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the law of England and Wales and you submit to the exclusive jurisdiction of the courts of England and Wales.